Privacy Policy

Privacy Policy

Business Name: House of Bebo Pty Ltd T/A Bebo Living
ABN: 31 663 095 092


House of Bebo Pty Ltd (“we”, “us”, or “the Company”) is committed to protecting your privacy. At https://www.beboliving.com.au (“this site”), we understand the importance of keeping personal information secure and confidential. This Privacy Policy (“Policy”) explains how we collect, use, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Policy forms part of, and is subject to, the provisions of our Website Terms of Use.

We Care About Your Privacy

  • We will never rent, trade, or sell your personal details or email address to anyone.

  • We will never publicly display information that identifies you without your consent.

The Australian Privacy Principles

We handle all personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, which regulate how personal information is collected, used, disclosed, and stored.

What Is “Personal Information”?

Personal information is any information or opinion that identifies, or could reasonably identify, an individual. The personal information we may collect includes:

  • Your name and date of birth;

  • Residential, business and postal addresses;

  • Email address, phone number and other contact details;

  • Your computer and connection information (such as IP address, browser type and usage data); and

  • Any other information you choose to share with us.

How We Collect Your Personal Information

We only collect personal information that is reasonably necessary for us to conduct our business as a full-service interior design studio, retail store, and window furnishing provider.

Information You Provide to Us

We may collect information when you:

  • Use our website, including when you complete an online form or request information;

  • Make an enquiry or booking for our design or furnishing services;

  • Visit our retail store and make a purchase or consultation booking;

  • Contact us via phone, email, or social media; or

  • Subscribe to our newsletter or marketing updates.

IP Addresses and Analytics

This site may automatically collect your Internet Protocol (IP) address and related connection information for security, diagnostic, and performance purposes.

Cookies

Our website uses “cookies” to enhance your experience. Cookies are small text files placed on your computer to help us deliver a more personalised service.

You can choose to disable cookies through your browser settings. However, some website functions may not work properly if you do so.

Why We Use Cookies

We use cookies to:

  • Remember your preferences and improve site performance;

  • Analyse website usage and visitor behaviour;

  • Provide relevant marketing and advertising through trusted partners (such as Google or Meta); and

  • Support interactive features such as forms and embedded media.

Third-Party Cookies

Some cookies are placed by third-party services, including:

  • Google Analytics – to help us understand how users interact with our site;

  • Google Ads / Meta (Facebook & Instagram) – for advertising and remarketing purposes; and

  • Social media platforms (e.g., Pinterest, LinkedIn) – to enable sharing and engagement features.

Each third party handles data according to their own privacy policies.

How We Use Your Personal Information

We may use your personal information to:

  • Verify your identity;

  • Respond to your enquiries or feedback;

  • Provide you with design, furnishing, and retail services;

  • Process transactions and manage orders;

  • Conduct fraud prevention and security checks;

  • Improve our services and understand customer preferences;

  • Send you updates, offers, and marketing materials about our products and services (you can unsubscribe at any time); and

  • Maintain and develop our business systems and operations.

When We May Disclose Your Personal Information

We may disclose your personal information to:

  • Service providers who assist in our operations (e.g., IT, website hosting, marketing, logistics, or payment processing);

  • Our professional advisers, such as accountants, lawyers, or auditors;

  • Government or regulatory authorities, as required by law; or

  • Law enforcement where disclosure is necessary for safety, fraud prevention, or unlawful activity investigation.

All third parties engaged by us are required to comply with strict confidentiality and data protection obligations.

Marketing and Re-marketing

We may use marketing platforms (including Google Ads, Meta/Facebook, Instagram, and others) to show you relevant advertisements based on your interactions with our site.
These services use cookies or pixels to deliver targeted advertising. Any data collected by those platforms is managed under their respective privacy policies.

You can control ad preferences or opt out of personalised advertising through your browser settings or via the platforms’ own privacy tools.

Storage and Security of Your Personal Information

We take reasonable measures to protect your personal information from misuse, loss, unauthorised access, or disclosure.
Your information may be stored electronically (on secure servers or cloud storage) and in hard copy at our business premises.
Security measures include password protection, firewalls, anti-virus software, and restricted access.

Access and Correction

You may request access to personal information we hold about you. Requests should be made in writing to our Privacy Officer (see contact details below).

If any information we hold about you is inaccurate or outdated, you may ask us to correct or update it. If we disagree with your correction request, we will provide reasons and may attach a statement noting your disagreement.

Contacting Us About Privacy

If you have any questions, concerns, or complaints regarding your personal information or this Policy, please contact us at:

Attn: Privacy Officer
House of Bebo Pty Ltd
24–26 Armstrong Street
Albert Park VIC 3106
Email: enquiries@beboliving.com.au
Website: www.beboliving.com.au

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updated version will be posted on this website and will apply from the date of publication.

For more information about privacy obligations in Australia, please visit the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.